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We make every effort to process your order the same day it is received.
- • Orders $1-49 are charged $7.95 shipping | ships USPS Priority| Orders placed prior to 10AM Mon-Fri (MT) will ship same day.
- • Orders $50-124 are charged $10.95 shipping | Ships FedEx Ground| Orders placed prior to 1PM Mon-Fri (MT) will ship same day.
- • Orders $125+ qualify for Free Shipping | ships FedEx SmartPost| Orders placed prior to 1PM Mon-Fri (MT) will ship same day.
- 2255 Reliable Circle
- Colorado Springs, CO 80906
- Attn.: RETURNS DEPT.
If you are not absolutely delighted with your purchase, we make it easy to return or exchange it.
We accept unworn and unwashed merchandise with receipt and original tags attached within 45 days of purchase. The Return Label and Form are included with your original order.
Exchanges: We will make every effort to accommodate an exchange request, based on product availability. Please use the Return Label and Return Form included in your original order as instructed below. Janska will cover the shipping charges both ways for exchanges.
Returns: To expedite your return, please securely affix the Janska Return Label on the outside of your package, include the completed Return Form in the box and drop at any FedEx location. We will deduct a return postage fee of $7.95 when our Return Label is used. For three or more items, we will deduct a return postage fee of $12.95. You have the option of using your own return label.
If you live outside the contiguous 48 states, have an APO/FPO address or prefer to pay return shipping, please send the package here:
Damaged or defective items:If your merchandise was damaged in transit, save the original packaging and contact our Customer Service before returning at 866.452.6752.
International returns are subject to applicable duty and tax charges in accordance with the law.
We also guarantee 100% satisfaction in gift items, including Easy Returns within the Continental United States. Please call our toll free line for assistance.